FAQ Category: The TV PLUS Box

How accurate are the recordings?

Generally: Since the duration of the programs can vary on short notice or programs can be postponed in the last minute, ALL recordings are always automatically recorded with 5 minutes advance and run 15 minutes longer that the actual program. E.g. the episode of “Doktor Ballouz” on ZDF runs from 8:15 p.m. to 9:00 p.m.…
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9. April 2021 0

Would your TV Box work with the internet provider Yallo?

The Yallo Box uses 3G or 4G mobile phone technology to access the Internet and is basically a “hot spot” device. The TV Box can be connected to the existing Ethernet (LAN) socket – it only works if you set the “LAN only” setting on the Yallo Box under Settings / Ethernet / Ethernet settings.…
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8. May 2019 0

I missed part of a program which started already. Is it possible to watch it from the beginning?

Of course, it is possible to watch already started programs from the beginning. Press the Guide button while a program is running, and the program is automatically highlighted. Press OK once and you will see the “Details” of the program. Press OK again, then you will be asked if you want to watch “live” or…
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8. May 2019 0

It seems that only stereo sound is available for TV programs. What are your plans regarding sound?

The TV programs are only available in stereo from our sources. This will not change in the near future, although we are always talking to our suppliers about this. The same is true with Youtube content. On the other hand, the MyMedia app and possibly Netflix support multi-channel sound. In order to use it, you…
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8. May 2019 0

Is it possible to use a universal remote control such as the Logitech “Harmony” with your box?

Basically yes. The Harmony model or any other “learning” remote control must be able to learn our infrared (IR) codes, see link: https://support.myharmony.com/en-ch/adding-a-device-thats-not-found-in-the-harmony-database


8. May 2019 0

Can the box play content from my local network or a USB Stick?

Both. For streaming from your local network, you need to have a DLNA (or also called UPnP) share server set up. Most NAS devices have such a server built in and only need to be activated. Every PC or MAC also has sharing possibilities. Whit e.g. Windows 10 as follows: press the Windows button Search…
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4. December 2018 0

Does the TV box support Wi-Fi?

Yes, and it can be used in an “emergency”. But we don’t recommend using Wi-Fi for TV. For small screens on mobile devices, it’s fine to use Wi-Fi because they don’t have as much screen real estate. Because of the very high resolution demands of modern TVs, using Wi-Fi in conjunction with a 50-inch screen…
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12. August 2018 0

What is the TV quality like?

We currently have about 90 HD (high-definition) channels. The quality is excellent due to the careful selection of technologies used. The SD (standard definition) channels are similar in quality to a good DVD. 4K (UHD) quality is currently available for select Netflix and Youtube content. Unfortunately, the TV industry is not producing a lot in…
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12. August 2018 0

I am concerned about power consumption. How much energy does the TV box need?

The TV PLUS box is fully compliant with the current CH and EU energy efficiency norms. It uses about 4W in full operation and around 0.5W in standby mode. If you are not using the box for about 3h it will automatically go to standby to conserve energy and your Internet bandwidth. To wake up…
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12. August 2018 0

Will software updates get in the way of my watching TV? How long do they take?

We make software updates available to you free of charge. The TV box constantly checks for new updates in the background but will never interrupt you with notifications or start an update out of the blue. You may notice a massage only when you connect the box with the power cable (also known as cold start),…
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12. August 2018 0