I want to cancel my old existing Internet subscription. How do I go about it?
The simplest way is to call up your old service provider and ask for the conditions of canceling. In most cases you will be able to cancel if you have been using your subscription for more than 12 months. Please make sure you understand the conditions and read the “small print”.
Please note: the TV PLUS boxes will work on your old existing subscription. So you can already order the TV PLUS service and even use it in parallel with your existing TV solution until you can cancel without having to pay a cancellation fee.
In addition to the TV PLUS service, you may need to find an Internet provider and/or a Telephony provider. TV PLUS works with several partners who provide these services. Please take a look under /Support/Internet&Telephony.