FAQ Category: The TV PLUS Box

You say there is only the quick start guide included. How do I learn to use the TV box?

Of course, there are more manuals. We are constantly adding new features and because we want to do something good for the environment, we prefer online manuals. These are always up to date. You can also download the manuals as PDF. We provide the manuals on the website inside your account under DOWNLOADS, but we…
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12. August 2018 0

You talk about having only one programmable remote control. How does that work?

Our remote control has 4 green programmable buttons on the top right (Power, Source, VOL+ and VOL-), you can learn them from 4 most important buttons of your existing TV remote control. In this way you only need one single remote control to operate both- your TV box and TV. And this is how it…
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12. August 2018 0

Will I have to log on or enter any passwords on the TV box?

No. The box comes to you already enabled. Just connect it and enjoy. No password is needed for the TV PLUS services. The only exceptions are Netflix and sky App. To use them, you need to already have a Netflix or sky account or open a new one. On the TV box, you`ll need to…
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12. August 2018 0

Do I need to get any cables or accessories with my TV box?

You should not need to. In the carton you will get the following: a 3-meter Ethernet cable for the Internet a 2.5-meter HDMI cable for your TV the power supply the remote control with batteries a quick start guide to help you connect everything This should be enough to start you off immediately.


12. August 2018 0

Where can I place my TV PLUS box?

Anywhere, if you have cables long enough to connect the box to the TV and Internet. TV box must be visible (or at least the infrared receiver window on the front) because the remote control works with infrared signals. With newer TV boxes with the designation “TIPc8x” on the bottom, the remote control also works…
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11. August 2018 0

What is the benefit of allowing up to 5 TV PLUS boxes on one account?

First, you only pay for the LIVE TV subscription once, but you can use up to 5 boxes at the same time for that price. Second, you can have one box in your living room, one in the bedroom and one in your weekend home. So, you can enjoy the whole content yourself, wherever you…
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11. August 2018 0